Yearly
customers are unable to downgrade their
account more than 1 month before their
current hosting period expires. There
is no admin fee for yearly downgrades.
Monthly paying account downgrades
incur an admin fee of £3.99 payable
by invoice before we will downgrade your
account. This fee is in place to prevent
customers from upgrading and downgrading
each month to suit their monthly needs.
The downgrade takes 20 min's admin time
and we feel this fee is fair. |